Nevila

Taking more than the recommended amount occasionally is unlikely to cause serious problems for most healthy adults. However, you should not exceed the suggested daily dosage regularly. If you accid...

If your order is mistakenly delivered to the wrong address, please contact Prostalex Team  immediately. We will work with the carrier to resolve the issue and arrange for the order to be redirected...

If you haven’t received a confirmation email, first check your spam or junk folder. If it’s not there, please contact our customer support team with your order details (order number, email address ...

There are several reasons an order may be canceled, including:Payment issues (e.g., failed or declined transactions).Inventory problems (e.g., out of stock or discontinued items).Fraud prevention (...

If you’ve received your order but are missing an item, please contact us immediately with your order number and details of the missing product. We will investigate and arrange for the item to be sh...

Unfortunately, once your order is placed, it cannot be modified to add new items. If you wish to purchase additional products, you will need to place a separate order. If your order hasn’t been pro...

Shipping delays can occur due to several reasons, such as high demand, weather conditions, or issues at the carrier’s facility. Prostalex does its best to ensure timely deliveries, but please note ...

While it is possible to send a return without a tracking number, Prostalex strongly recommends using a trackable shipping method. Without a tracking number, we cannot confirm receipt of the return ...

To initiate the return process for an item, we kindly request that you contact our customer support team by utilizing the provided contact form. You can access the form by clicking on the following...

 Returns are permitted for products that satisfy the following conditions:The item remains unopened and is in its original packaging.The return request is submitted within 30 days of receipt of the...